At AbjadHost, we are committed to providing reliable and high-quality services. Your satisfaction is important to us, which is why we offer a 30-Day Money-Back Guarantee under the following terms and conditions.
1. 30-Day Money-Back Guarantee
Customers may request a full refund within the first 30 days from the initial service purchase date if they are not satisfied with the service provided.
2. Eligible Services
The 30-Day Money-Back Guarantee applies to the following services:
- Shared Hosting
- WordPress Hosting
- Joomla Hosting
3. Non-Refundable Services
The following services are not eligible for refunds:
- Domain registrations
- Domain renewals
- Domain transfers
- SSL certificates
- Software licenses and third-party services
- Setup fees
- Custom development or professional services
Domain registrations, renewals, and transfers are strictly non-refundable once processed.
4. Refund Requests
To request a refund, customers must submit a support ticket or contact our support team within the applicable refund period.
5. Refund Processing
Once a refund request has been reviewed and approved, the refund will be processed within 30 days of approval.
Refunds will be issued using the original payment method whenever possible.
6. Abuse of Policy
AbjadHost reserves the right to deny refund requests in cases involving:
- Violations of the Terms of Service.
- Violations of the Acceptable Use Policy (AUP).
- Fraudulent, illegal, or harmful activities.
- Abuse or misuse of the refund policy.
7. Policy Changes
AbjadHost reserves the right to modify or update this Refund Policy at any time. Any changes will be published on our website and become effective immediately upon publication.
8. Contact Us
If you have any questions regarding this Refund Policy, please contact us:
AbjadHost
Email: support@abjadhost.com